Resources | Dealer Pay

Articles & Videos

Stay up to date on the latest news, featured updates, support, and articles written by the Dealer Pay team.

Articles

DriveCentric and Dealer Pay Announce Strategic Partnership

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The Cost of Standing Still

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Dealer Pay and CrossCheck, Inc. Announce Strategic Partnership

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The CX Blind Spot: Fix Your Workflow, Boost Your Profit

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Put the Brakes on Holiday Friendly Fraud

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Why the Next Wave of Innovation Starts at the Checkout

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Yes—and Dealer Pay integrates with your DMS. Without it, your team is rekeying payments, chasing down missing transactions, and reconciling by hand. That’s wasted time, more errors, and lost productivity. With true DMS integration, every transaction flows automatically—into the deal jacket, RO, or customer record—right where it belongs. It’s not just convenient. It protects margin, improves accuracy, and gives your team time back.

Compliance isn’t a feature—it’s a requirement. Dealer Pay keeps your platform up to date with evolving state laws, card brand rules, and federal regulations. We build compliance logic directly into the system and handle updates behind the scenes. As your payment partner, we ensure compliance is built in—so you don’t have to worry about it.

Absolutely. Dealer Pay supports all major digital payment methods—Apple Pay, Google Pay, and more. Customers get to pay how they want, using the method they trust most—online, in person, or by phone. That flexibility creates a faster, smoother checkout experience—and higher CSI scores.

Yes—and that’s by design. Dealer Pay is purpose-built for dealerships, with an intuitive interface and workflows that match how your teams actually operate. We also provide white-glove onboarding and training, and our support team is always here when you need us. It’s not just easy to use—it’s easy to adopt.

No problem. In states that restrict surcharging, Dealer Pay offers a compliant alternative: cash discounting. We call it “consumer choice”—a model where the customer receives a discount for paying with cash or debit, rather than a fee for using credit. It’s 100% compliant and fully transparent to the customer. Important: To execute this model correctly and stay compliant, DMS integration is critical. Without it, documentation and tax logic may fall short of the standards.

Yes. Our team is trained and certified in payments, compliance, and security protocols—so you’re always working with real experts. That includes our executive leadership, who are certified by the Electronic Transactions Association (ETA), and our field and support teams who receive ongoing training. Compliance is in our DNA.

Yes—and yes. Dealer Pay automates the entRandom ire surcharging process, ensuring it’s transparent, compliant, and embedded in your daily workflow. Many dealers don’t realize that without DMS integration, surcharging may not meet compliance standards—especially when it comes to disclosures, documentation, and taxes. We do it all: calculate the surcharge, apply the correct rules by state and card type, and post it directly to the DMS. That’s how you keep what you’ve already earned—without the risk.